Deploying a new strategy across the entire organization (from top floor to shopfloor).
Putting a mechanism and minimal tools in place for teams to keep focus on delivering the strategy.
Boosting more productive interaction and collaboration between stakeholders.
Identifying 4 "spirits" needed to deliver the strategy, that teams translate into concrete actions and behaviors for their situation.
Several inspiration sessions on change management, positive challenge, leadership behavior, etc. to support leaders in cultivating lasting change
Strategy Deployment & Culture Transformation
in a Belgian Building Management Company
HIGHLIGHTS:
Translating the company strategy into 6 improvement themes for teams to work on.
Empowering teams to put a dynamic in place to keep focus on delivering the strategy.
Identifying key behaviors needed to deliver the strategy.
Launching concrete initiatives that show concrete translations of the strategy (e.g., email detox campaign).
Effective Team Dynamics
in a Swiss based Pharmaceutical Joint-Venture
HIGHLIGHTS:
Supporting the Project Leadership Team to boost collaboration, communication and overall engagement of the different cross-functional teams in a highly complex and high-stake environment.
Reviewing the meeting and escalation structure.
Performing a practical engagement monitoring, with translation in concrete improvement actions.
Identifying key leadership behaviors essential to manage the complex environment.
Creating practical guidelines to improve decision making, risk management, etc.
GDPR Roll-out to Local Partnerships
for a Flemish Government Institution
HIGHLIGHTS:
Designing and implementing the roll-out approach.
Creating and implementing a communication strategy.
Coordinating with technical and legal experts to create legal documents and templates.
Creating practical documents and guidelines to guide local partnerships to see the woods for the trees regarding GDPR.
Post-Merger Culture Integration
in a Belgian Insurance Company
HIGHLIGHTS:
Setting up a program to create "one culture" after a merger between different acquired entities.
Leadership sessions to identify the desired culture, with input from the teams.
Creation of all visual and practical material to roll-out to the teams.
Roll-out to all teams to translate the desired culture into concrete actions and behaviors.
Roll-out to all teams to translate the desired culture into concrete actions and behaviors.
Customer Centric Transformation
in a Belgian Railway Company
HIGHLIGHTS:
Company-wide program to launch & boost a customer centric dynamic across key customer facing populations and populations with indirect customer contact.
Designing and implementing the change and program mgt. approach (combining top down and bottom up), together with a coreteam of representatives from all areas of the organization.
Setting up a dynamic of continuous improvement in all teams & stations, with regard to customer centricity, with practical tools and visualizations.
Setting up a leadership program for key management populations to lead and cultivate change.
Facilitating the overall program management.
Repeated Engagement Monitoring
in a Belgian Bank
HIGHLIGHTS:
Setting up an engagement monitoring approach, in co-creation with the leadership team, going beyond "generalized surveys", but a survey tailored to the needs and context of the bank.
A to Z follow-up and execution of the monitoring activities (6x remeasurements over the course of 2,5 years).
Creation of practical dashboards for the management and the teams to analyse the results.
Creation of recommendations and approaches to act on the outcome of the monitoring.
Digital Performance Mgt. Roll-out
in different companies and industries (Food, FMCG, chemical, etc.)
HIGHLIGHTS:
Designing and implementing the change and implementation approach.
Working with teams to integrate new digital tools in their daily operations, and with leaders to make it part of their decision making process.
Creation of practical dashboards for the management and the teams to analyse the results.
Setting up digital dashboards for the different performance meetings linked to the Operational Excellence methodology of the specific client, and as part of their Performance Control System.
Working on the efficiency and effectiveness of the performance meetings, through behavior design and monitoring.
International Coaching Program
in a Chemical Company
HIGHLIGHTS:
Setting up an international team of director level coaches.
Creating the framework for the Coaching Team to operate within the organization (mission, organization, offering, competence model, coaching model, coaching methodologies, etc.).
Training the team and coaching the Coaching Team coaches.
Ensuring quality control of the coaching during the coaching missions.
