Strategy Deployment & Culture Transformation

in a Scottish Whisky Company

HIGHLIGHTS:

  • Deploying a new strategy across the entire organization (from top floor to shopfloor).
  • Putting a mechanism and minimal tools in place for teams to keep focus on delivering the strategy.
  • Boosting more productive interaction and collaboration between stakeholders.
  • Identifying 4 "spirits" needed to deliver the strategy, that teams translate into concrete actions and behaviors for their situation.
  • Several inspiration sessions on change management, positive challenge, leadership behavior, etc. to support leaders in cultivating lasting change

Strategy Deployment & Culture Transformation

in a Belgian Building Management Company

HIGHLIGHTS:

  • Translating the company strategy into 6 improvement themes for teams to work on.
  • Empowering teams to put a dynamic in place to keep focus on delivering the strategy.
  • Identifying key behaviors needed to deliver the strategy.
  • Launching concrete initiatives that show concrete translations of the strategy (e.g., email detox campaign).

Effective Team Dynamics

in a Swiss based Pharmaceutical Joint-Venture

HIGHLIGHTS:

Supporting the Project Leadership Team to boost collaboration, communication and overall engagement of the different cross-functional teams in a highly complex and high-stake environment.
  • Reviewing the meeting and escalation structure.
  • Performing a practical engagement monitoring, with translation in concrete improvement actions.
  • Identifying key leadership behaviors essential to manage the complex environment.
  • Creating practical guidelines to improve decision making, risk management, etc.

GDPR Roll-out to Local Partnerships

for a Flemish Government Institution

HIGHLIGHTS:

  • Designing and implementing the roll-out approach.
  • Creating and implementing a communication strategy.
  • Coordinating with technical and legal experts to create legal documents and templates.
  • Creating practical documents and guidelines to guide local partnerships to see the woods for the trees regarding GDPR.

Post-Merger Culture Integration

in a Belgian Insurance Company

HIGHLIGHTS:

Setting up a program to create "one culture" after a merger between different acquired entities.
  • Leadership sessions to identify the desired culture, with input from the teams.
  • Creation of all visual and practical material to roll-out to the teams.
  • Roll-out to all teams to translate the desired culture into concrete actions and behaviors.
  • Roll-out to all teams to translate the desired culture into concrete actions and behaviors.

Customer Centric Transformation

in a Belgian Railway Company

HIGHLIGHTS:

Company-wide program to launch & boost a customer centric dynamic across key customer facing populations and populations with indirect customer contact.
  • Designing and implementing the change and program mgt. approach (combining top down and bottom up), together with a coreteam of representatives from all areas of the organization.
  • Setting up a dynamic of continuous improvement in all teams & stations, with regard to customer centricity, with practical tools and visualizations.
  • Setting up a leadership program for key management populations to lead and cultivate change.
  • Facilitating the overall program management.

Repeated Engagement Monitoring

in a Belgian Bank

HIGHLIGHTS:

  • Setting up an engagement monitoring approach, in co-creation with the leadership team, going beyond "generalized surveys", but a survey tailored to the needs and context of the bank.
  • A to Z follow-up and execution of the monitoring activities (6x remeasurements over the course of 2,5 years).
  • Creation of practical dashboards for the management and the teams to analyse the results.
  • Creation of recommendations and approaches to act on the outcome of the monitoring.

Digital Performance Mgt. Roll-out

in different companies and industries (Food, FMCG, chemical, etc.)

HIGHLIGHTS:

  • Designing and implementing the change and implementation approach.
  • Working with teams to integrate new digital tools in their daily operations, and with leaders to make it part of their decision making process.
  • Creation of practical dashboards for the management and the teams to analyse the results.
  • Setting up digital dashboards for the different performance meetings linked to the Operational Excellence methodology of the specific client, and as part of their Performance Control System.
  • Working on the efficiency and effectiveness of the performance meetings, through behavior design and monitoring.

International Coaching Program

in a Chemical Company

HIGHLIGHTS:

  • Setting up an international team of director level coaches.
  • Creating the framework for the Coaching Team to operate within the organization (mission, organization, offering, competence model, coaching model, coaching methodologies, etc.).
  • Training the team and coaching the Coaching Team coaches.
  • Ensuring quality control of the coaching during the coaching missions.
  • Establishing the team within the organization.